Business AI solutions for charities.
AI for charities — volunteer matching, summary generation, impact reporting.
Business AI solutions. Built for charities.
AI for charities looks different from AI for trades. The biggest wins are usually in admin: auto-summarising case notes for trustee reports, drafting personalised donor thank-you notes, matching volunteers to opportunities based on skills + availability, and pulling impact metrics out of unstructured data (case notes, surveys, social mentions).
We build AI tools for charities that genuinely save volunteer hours — not generic chatbots. The Mending Lines stack runs document processing for incoming applications, sentiment analysis on community feedback, and auto-generated weekly summary emails for the trustees.
Most charity AI builds run £1,500–£5,000. Running cost averages £20–£80/month — within most charity admin budgets.
Business AI solutions that earns its keep.
Voice agents, custom chatbots, document processing, sentiment analysis, lead scoring, automated reporting. Production-grade, model-agnostic (OpenAI, Claude, Gemini), source-code-yours.
AI agents (voice + chat)
24/7 receptionists that book jobs, qualify leads, answer questions in your tone of voice. Vapi/Twilio + your knowledge base.
Document processing
Pull structured data out of PDFs, invoices, contracts, emails. Replaces hours of manual data entry per week.
Sentiment + reply generation
Reads incoming reviews/messages/emails, classifies tone, drafts a contextual reply for human approval.
Reporting + summaries
Daily/weekly business summaries pulled from your real data. No dashboards, just a useful 3-paragraph email.
Already shipped for a charitie business.
Charity-grade platform for Mending Lines
A full charity-level website for Mending Lines: multi-step booking system, tiered donation flow, Sanity-CMS-driven blog, accessibility & safeguarding compliance, base SEO. Soft, hopeful brand — built to charity-sector standards.
£1,500 – £12,000 typical
Fixed-price quotes within 48 hours of the brief. The number you agree is the number you pay — no surprise invoices, no "out of scope" wars. Optional support retainer afterwards at a fraction of agency rates.
Business AI for charities FAQ.
Confidence thresholds, full transcript audit logs, and a human-approval step before any AI-generated content goes to trustees or funders. We design for the cautious-by-default charity context.
Yes — tone-matched to your charity's voice, personalised to each donor's history. Always human-reviewed before sending.
We use providers with zero-data-retention APIs by default (Anthropic, OpenAI Enterprise). For sensitive case notes, an on-premise or private-tenant model is available at higher cost.
We pick the right model per use case — Claude for tone-sensitive work, GPT for general reasoning, Gemini for multimodal, sometimes a fine-tuned open-source model for cost. Bring your own keys, switch providers anytime.
Build is fixed-price (£2.5k–£8k typical). Running cost is usage-based: roughly £0.20–£0.60 per call depending on length and complexity. A small business with 200 calls/month pays £40–£120/month in usage.
We design for that — confidence thresholds, fallback to human, transcripts of every interaction, and the ability for you to correct the knowledge base in 30 seconds without a deploy.