Custom CRM for charities.
Donor + volunteer CRM for UK charities — without enterprise pricing.
Custom CRM. Built for charities.
Charity CRMs sit in an awkward middle ground. Generic SaaS (HubSpot, Salesforce) is overkill and expensive. Charity-specific tools (Donorfy, Beacon) are good but priced for mid-sized charities. For most small UK charities under £500k turnover, a simple bespoke CRM costs less than two years of Donorfy and does exactly what the charity actually needs.
We build charity CRMs around three workflows: donor lifecycle (one-off → recurring → major-gift), volunteer management (sign-up → DBS → assignment → retention), and service-user case tracking (intake → service → outcomes). Plus impact reporting that exports to PDF for the trustees and grant funders.
For a small UK charity, expect £3,000–£6,000 build, £30/month hosting, no per-seat fees.
Custom CRM that earns its keep.
Bespoke CRMs that mirror how your business actually wins customers — your stages, your customer types, your follow-up cadences, your reporting. Often replaces 3+ SaaS subscriptions and saves 5+ admin hours per week.
Pipelines built for you
Stages mirror your real sales process. Drag-drop, automated follow-ups, slip-detection on stuck deals.
Lead scoring + routing
Score new leads on real signals (industry, deal size, engagement). Route to the right person automatically.
Live reporting
Dashboards your team actually opens — conversion by stage, deal velocity, source attribution. Not a Looker rebuild project.
Owns your customer data
Your customer database, your IP, your export. Switch off whenever — no SaaS holding it hostage.
Already shipped for a charitie business.
Charity-grade platform for Mending Lines
A full charity-level website for Mending Lines: multi-step booking system, tiered donation flow, Sanity-CMS-driven blog, accessibility & safeguarding compliance, base SEO. Soft, hopeful brand — built to charity-sector standards.
£2,500 – £15,000 typical
Fixed-price quotes within 48 hours of the brief. The number you agree is the number you pay — no surprise invoices, no "out of scope" wars. Optional support retainer afterwards at a fraction of agency rates.
Custom CRM for charities FAQ.
Yes — full migration included. Donor records, gift history, volunteer records, case notes.
Yes — consent tracking, lawful-basis fields, configurable retention, right-to-erasure workflows all standard.
Yes — read-only trustee dashboard with the metrics that matter (income vs target, donor retention, service volumes, outcomes).
For sub-5-person teams, off-the-shelf is fine. Past that, you spend more time bending the SaaS to fit you than you save. Custom pays back in 8–14 months and gets cheaper to run forever after.
Yes — Gmail, Outlook, Google Calendar, Microsoft 365 all integrate as standard. Plus Slack, Teams, Zoom, whatever you use to actually communicate.
Yes — we migrate from spreadsheets, HubSpot, Salesforce, Pipedrive, Zoho. Migration is included in the build.