Custom CRM for plumbers.
A plumbing CRM built around real jobs, real engineers, real money owed.
Custom CRM. Built for plumbers.
Most plumbing CRMs are bent-fit Pipedrive or Tradify subscriptions. They handle quotes-and-invoices fine, but the real plumbing operations rhythm — emergency triage, engineer dispatch, parts ordering, certificate generation, customer rebooking — usually lives in a separate spreadsheet and a WhatsApp group.
We build plumbing CRMs that model the actual workflow: enquiry → triage → engineer assigned → site visit → quoted → approved → scheduled → parts ordered → installed → certificate → invoice → after-care → rebooking. Plus an engineer-facing mobile UI that shows today's jobs, customer history, and parts catalogue from the van.
For a 3–15 person plumbing business, expect £3,500–£8,000 build, £30/month hosting, no per-seat fees.
Custom CRM that earns its keep.
Bespoke CRMs that mirror how your business actually wins customers — your stages, your customer types, your follow-up cadences, your reporting. Often replaces 3+ SaaS subscriptions and saves 5+ admin hours per week.
Pipelines built for you
Stages mirror your real sales process. Drag-drop, automated follow-ups, slip-detection on stuck deals.
Lead scoring + routing
Score new leads on real signals (industry, deal size, engagement). Route to the right person automatically.
Live reporting
Dashboards your team actually opens — conversion by stage, deal velocity, source attribution. Not a Looker rebuild project.
Owns your customer data
Your customer database, your IP, your export. Switch off whenever — no SaaS holding it hostage.
Case study coming soon.
Plumbers custom crm case study landing here soon.
We are actively shipping custom crm for plumbing businesses. As soon as the next launch is public, the full case study — brief, build, outcomes — will go up here.
See other case studies£2,500 – £15,000 typical
Fixed-price quotes within 48 hours of the brief. The number you agree is the number you pay — no surprise invoices, no "out of scope" wars. Optional support retainer afterwards at a fraction of agency rates.
Custom CRM for plumbers FAQ.
Yes — engineer mobile UI is offline-capable. Job notes, photos, parts logged offline, sync when 4G returns.
Yes — Gas Safe / WaterSafe certificate generation with PDF export and customer portal copy. Audit trail compliant with the relevant scheme.
Most plumbing parts catalogues (Plumbase, City Plumbing, Wolseley) have APIs or feeds we can integrate with. Direct ordering from the job is possible.
For sub-5-person teams, off-the-shelf is fine. Past that, you spend more time bending the SaaS to fit you than you save. Custom pays back in 8–14 months and gets cheaper to run forever after.
Yes — Gmail, Outlook, Google Calendar, Microsoft 365 all integrate as standard. Plus Slack, Teams, Zoom, whatever you use to actually communicate.
Yes — we migrate from spreadsheets, HubSpot, Salesforce, Pipedrive, Zoho. Migration is included in the build.