Custom CRM for trades.
A trades CRM that fits how trades actually win and run jobs.
Custom CRM. Built for trades.
Most trades CRMs (Tradify, ServiceM8, Jobber) are good general-purpose tools, but every trade has its specific operational rhythm — emergency triage, dispatch, materials, certificates, after-care — that ends up bent around the SaaS rather than the SaaS bent around the trade. Custom changes that.
We build trade CRMs that model the actual workflow per trade — plumbing emergency triage, electrical compliance trail, landscaping seasonal scheduling, building-trade material lists. Plus an engineer-facing mobile UI that works offline and is built for the van, not the desk.
For a 3–15 person trade business, expect £3,500–£10,000 build, £30/month hosting, no per-seat fees ever.
Custom CRM that earns its keep.
Bespoke CRMs that mirror how your business actually wins customers — your stages, your customer types, your follow-up cadences, your reporting. Often replaces 3+ SaaS subscriptions and saves 5+ admin hours per week.
Pipelines built for you
Stages mirror your real sales process. Drag-drop, automated follow-ups, slip-detection on stuck deals.
Lead scoring + routing
Score new leads on real signals (industry, deal size, engagement). Route to the right person automatically.
Live reporting
Dashboards your team actually opens — conversion by stage, deal velocity, source attribution. Not a Looker rebuild project.
Owns your customer data
Your customer database, your IP, your export. Switch off whenever — no SaaS holding it hostage.
Already shipped for a trade business.
AI quote suite for Taylor Landscaping
A bespoke instant-quote engine, an embedded AI chatbot trained on Taylor's services, and a Vapi-powered AI receptionist that answers the phone day or night, qualifies the lead, and books the call back.
£2,500 – £15,000 typical
Fixed-price quotes within 48 hours of the brief. The number you agree is the number you pay — no surprise invoices, no "out of scope" wars. Optional support retainer afterwards at a fraction of agency rates.
Custom CRM for trades FAQ.
Generic SaaS gets you 70% there. The remaining 30% — your trade's specific compliance, dispatch logic, certificate generation, parts ordering — usually requires bending the SaaS or paying for separate tools. Custom builds the right thing first time.
Yes — engineer-facing mobile UI is offline-capable. Notes, photos, signatures, parts logged offline, sync when 4G returns.
Yes — full migration from Tradify/ServiceM8/Jobber/Pipedrive included. Customer records, job history, photos, certificates.
For sub-5-person teams, off-the-shelf is fine. Past that, you spend more time bending the SaaS to fit you than you save. Custom pays back in 8–14 months and gets cheaper to run forever after.
Yes — Gmail, Outlook, Google Calendar, Microsoft 365 all integrate as standard. Plus Slack, Teams, Zoom, whatever you use to actually communicate.
Yes — we migrate from spreadsheets, HubSpot, Salesforce, Pipedrive, Zoho. Migration is included in the build.